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"I've learned to apply four invaluable tools as I consult with family businesses: a box of tissues, a mirror, a roll of duct tape, and a 2x4," writes Jolene Brown. "See what happens when you place these four tools on your tabletop. If others can't see the fun or grasp the underlying concepts, remove the items and call in a family business consultant, counselor, or mediator. You're going to need a bigger tool kit."
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