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Ag Leader Technology Achieves ISO 9001:2008 Certification
Ag Leader Technology is dedicated to bringing our customers
the products they need to make their operations more efficient and profitable.
One of the ways we do this is through creating a more organized operating
environment. In an effort to improve our own internal processes and bring a
higher level of satisfaction to the growers we serve, Ag Leader Technology achieved ISO 9001:2008 certification in first quarter of 2011.
What is ISO 9001:2008
ISO 9001:2008 is an international quality standard that
defines the requirements for a company’s Quality Management System (QMS). Ag
Leader’s QMS is made up of several things: our policies, processes, internal
operating procedures and other standards that ensure customer requirements are
met with the kind of consistency that leads to overall customer satisfaction,
to name just a few.
To receive an ISO 9001:2008 certification, Ag Leader put the
required QMS processes and controls in place, monitored performance of its
processes and demonstrated continual improvement. Then, Ag Leader went through
a rigorous third-party auditing process to make sure they were meeting all of
“Attaining ISO 9001:2008 certification is more than just
passing the audit,” Tim Gaul, Quality and Continuous Improvement Manager,
explained. “It’s about our employees taking ownership of the processes and
continuously improving how those processes perform. This helps create a strong
quality culture, where Ag Leader employees recognize problems and take pride in
developing the solution.”
So as an Ag Leader customer, what does this mean for you? By
managing and improving certain key business processes, we can in turn serve you
better. We’re focusing on improving
product definition, product design, time-to-market, manufacturing quality,
on-time delivery, sales channel effectiveness and after-sales support.
Gaul put it this way, “At Ag Leader, our quality policy is to
understand what growers need and give it to them. When we understand our
processes and operate them efficiently, we can make better products and get
them out to the door faster. Everything we do is with our customers’ needs in
By following this process approach model, the result is
higher quality products and services. And you have the confidence knowing you are
getting the best precision technology equipment on the market backed by a
company that makes your needs our top priority.