Ag Leader Technology Achieves ISO 9001:2008 Certification
Ag Leader Technology is dedicated to bringing our customers
the products they need to make their operations more efficient and profitable.
One of the ways we do this is through creating a more organized operating
environment. In an effort to improve our own internal processes and bring a
higher level of satisfaction to the growers we serve, Ag Leader Technology achieved ISO 9001:2008 certification in first quarter of 2011.
ISO 9001:2008 is an international quality standard that defines the requirements for a company’s Quality Management System (QMS). Ag Leader’s QMS is made up of several things: our policies, processes, internal operating procedures and other standards that ensure customer requirements are met with the kind of consistency that leads to overall customer satisfaction, to name just a few.
To receive an ISO 9001:2008 certification, Ag Leader put the required QMS processes and controls in place, monitored performance of its processes and demonstrated continual improvement. Then, Ag Leader went through a rigorous third-party auditing process to make sure they were meeting all of the guidelines.
“Attaining ISO 9001:2008 certification is more than just passing the audit,” Tim Gaul, Quality and Continuous Improvement Manager, explained. “It’s about our employees taking ownership of the processes and continuously improving how those processes perform. This helps create a strong quality culture, where Ag Leader employees recognize problems and take pride in developing the solution.”
Improved Processes Benefit You
So as an Ag Leader customer, what does this mean for you? By managing and improving certain key business processes, we can in turn serve you better. We’re focusing on improving product definition, product design, time-to-market, manufacturing quality, on-time delivery, sales channel effectiveness and after-sales support.
Gaul put it this way, “At Ag Leader, our quality policy is to understand what growers need and give it to them. When we understand our processes and operate them efficiently, we can make better products and get them out to the door faster. Everything we do is with our customers’ needs in mind.”
By following this process approach model, the result is higher quality products and services. And you have the confidence knowing you are getting the best precision technology equipment on the market backed by a company that makes your needs our top priority.