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P&C Ag Solutions Partners With AgriSync
In an effort to continually improve its service and support to farmers, Michigan-based P&C Ag Solutions has partnered with AgriSync. By incorporating this service management tool, the company’s advisers will be able to deliver added support and problem solving through any smartphone.
“P&C Ag Solutions is an innovative leader in the emerging precision agriculture technology market,” says Casey Niemann, president of AgriSync, Inc. “We’re excited to partner with them, and help their experts troubleshoot issues, explain new technology, and continue to deliver high-quality customer support and satisfaction.”
The first remote support app for agriculture, AgriSync enables live video calling to help technicians better serve farmers when breakdowns occur or decisions need to be made. Through this technology the adviser can see firsthand what the farmer sees to resolve the issue quickly. In addition, the app allows farmers to provide instant feedback about the quality of service they received.
“AgriSync gives our customers a better support experience and gives our company the ability to handle high support volume more effectively and efficiently,” says Mike Houghtaling, president of P&C Ag Solutions. “AgriSync is a total win!”
To learn how you can take advantage of this technology, visit P&C Ag Solutions at pcagsolutions.com.